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Now you can go back to the Media Library and you should see your image in the list.

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Troubleshooting Media Uploads

Images Don't Upload

There are a variety of reasons an image won't upload. It may be due to bandwidth problems on the server or your computer.

Image is uploaded but you don't see anything

Sometimes, after uploading the image, you don't see anything on the screen. If that happens, try refreshing the page. Often, the image is uploaded but it is not reflected on the screen until you refresh.

Try using the Add Media menu item

Instead of using the "Add Media" button at the top of the Media Library, use the "Add Media" option in the left side menu. This page has a little more information that than the 'Add Media' button option, so we might be able to see more information about what is going wrong.

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  • Browser you are using

  • Type of network you are using (VPN, home, office)

  • Site you are trying to upload to

  • Attachment of the image you are trying to upload

Uploading Large Images

WordPress will automatically scale a large image. This is good in most cases because embedding large image images on the site will slow it down.

If for some reason you need to link to the large image, you can find the link by clicking on the image in the media library and copying the Original Image urlURL:

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